Orienting your support staff to the integrated EHR eco-system

“Before expecting your support staff or divisional departments to contribute qualitatively into the integrated EHR system, care must be taken to identify and train them for orienting them to the mechanism of the EHR”

By now medical practices must have realized that EHR is not just about technology but beyond that. As EHR becomes mandatory in clinical and operational management, practices’ responsibility to comply by EHR mandate would also double up: while they have to ensure EHR compliance for avoiding penalization for being below the EHR benchmark, they should also strive to be eligible for incentives under the ‘Meaningful Use’  criterion as determined by the HITECH Act. Therefore, the whole task of living up to the requisite level of compliance would surely demand not just physicians’ knowledge of EHR, but the integrated effort of functional divisions of medical practices/hospitals.

Before expecting your support staff or divisional departments to contribute qualitatively into the integrated EHR system, care must be taken to identify and train them for orienting them to the mechanism of the EHR.

• To begin with you have the Front Desk, which usually attends to Patient Registration and Admission. As EHR marks a deviation from paper filing to electronic registration, the Front Desk needs to be taught of ways to enter in registration and admission processes into an automated and networked EHR module, which enables viewing and interfacing across the all the connective eco-system of hospital management.
• Next, you have support staffs, who take of monitoring and administering physicians’ instructions for clinical management of patients inside the hospitals. But, for the medical support staff that hitherto has been following instructions orally or from notes, the transition to deciphering instructions from  an electronically automated EHR system would somewhat seem alien initially. But with proper orientation, they would not only be able to appreciate the change but also contribute positively towards the integrated EHR eco-system.
• Following the support staff is the clinical and diagnostic department, who play a vital role in screening and detecting the medical condition. With an integrated EHR in place, their task of collaborative sharing the clinical and diagnostic findings would surely get faster and more efficient.
• Then, you have the all important part in the hospital eco-system: the medical billing staff, who are crucial to the revenue generation from factual medical billing preparation, coding, submitting and realizing the medical claims from the Medicare as well as private insurance carriers. With a streamlined EHR that can ensure compliant billing and coding, you can always expect your billing staff to deliver efficiency and contribute to operational efficiency.
• Finally, you have the Executive Board or the Management, whose task of decision-making would surely be devoid of blemishes as they would have ready access to clinical and operational data from the integrated EHR eco-system.

But, when you consider the time and resource required for comprehensive orientation of all your functional entities, you would rather be well-off opting for outsourced services from credible and competent vendor. Medicalbillersandcoders.com – whose competence and credibility in advocating and practicing EHR implementation and training for diverse medical practices is well-known across the U.S – should be an ideal recourse for practitioners seeking to opt for orientating their support staff to the integrated EHR eco-system.

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Dispelling hospitals’ reluctance in adopting Alternative Therapy & Medical Billing

“As much as its popularity amongst larger population of patients, Alternative Therapy may well become a viable alternative in ensuring hospitals’ uninterrupted sustenance and growth. And, judging by its popularity, it may well become an integral part of comprehensive medical services offer by majority of hospital”

Many a times, proven medical treatment or intervention may not be able to ensure the requisite relief to patients. Especially, when it comes to clinical management of chronic ailments, proven medical procedures or therapies have been found wanting in as far as providing cure or relieving symptoms associated chronic medical conditions. As medical researchers try to seek answers to these elusive questions, parallel medicine has slowly been evolving as an alternative option – acupuncture, guided imagery, chiropractic, yoga, hypnosis, biofeedback, aromatherapy, relaxation, herbal remedies, massage, and many others forming the composition of Alternative Therapy. More than a curative option in chronic disease management, Alternative Therapy is increasingly being used a proactive method for augmenting mental and physical well-being.

But, despite the enormous opportunities, both practice-wise as well as revenue-wise, medical practitioners and hospitals, in particular, have not been that inclined to adopt alternative therapies as part of their comprehensive healthcare service offer. While there could many reasons for the continued apprehension, the likely increase in workload and billing complexities associated with such appreciation in volume may well have been the prime reasons behind the reluctance. But, as the health radical healthcare reforms – Medicare cuts, Accountable Care Organization (ACO) concept, mandatory EHR compliance, and the ensuing ICD-10 and HIPAA 5010 – begin to impact on hospitals’ revenue generation, they will have to off-set the effect through alternative opportunities, such as Alternative Therapy.

As much as its popularity amongst larger population of patients, Alternative Therapy may well become a viable alternative in ensuring hospitals’ uninterrupted sustenance and growth. And, judging by its popularity, it may well become an integral part of comprehensive medical services offer by majority of hospital. As far as the complexities of voluminous medical billing, coding, claim submission, and realization are concerned, hospital can easily look to avail the services of competent and credible medical billing service providers, who along with the routine billing services, are willing to offer expertise in EHR implementation, denial management, and Revenue Cycle Management. Consequent to such combination of integrated medical billing management, hospitals can easily dispel the apprehensions associated with adopting Alternative Therapy as a viable option along with the regular medical service offers.

Medicalbillersandcoders.com (www.medicalbillersandcoders.com) – whose long-standing reputation as the largest consortium of medical billers and coders in the U.S. is built on its credibility and competence to offer comprehensive medical billing solutions comprising Patient Scheduling and Reminders, Patient enrollment, Insurance Enrollment, Insurance verification, Insurance Authorizations, Coding and audits, Billing and Reconciling of Accounts, Account Analysis and Denial Management, AR Management, and Financial Management Reporting along with advisory on EHR efficacy and implementation – should instill  the much needed confidence to go in for Alternative Therapy as a viable option along with the regular medical service offers.

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